A client of Nigerian heritage came to the centre after being dismissed from a warehouse job. He had been given no clear explanation and did not know whether what had happened was permitted.
An adviser read through his contract alongside him, looking at his notice terms, the length of his service and the circumstances leading up to the dismissal.
His options were set out in plain English, including what a grievance is, what it can and cannot achieve, and what timescales apply. He decided to raise a formal grievance, and we helped him put it in writing.
The employer responded and the matter was settled, with a payment that reflected the notice he was entitled to. He also left with a clearer sense of what to check before starting his next role.
Outcome
He raised a formal grievance, which resulted in a settlement reflecting his notice entitlement.
Details have been changed to protect client confidentiality. We provide general legal information and advocacy rather than advice on individual circumstances, and outcomes vary from case to case.
Back to case studies