Services

Legal Advice & Casework

Everyday problems — a tenancy notice, a benefit decision, a dispute at work, a family arrangement or a concern about care standards — quickly become serious when nobody explains the process. We sit down with people one to one and, where a matter runs on, stay with it as a piece of casework rather than a single conversation.

We can help with

  • Housing: tenancies, disrepair, homelessness, evictions, illegal eviction and possession proceedings
  • Welfare benefits: PIP, ESA, UC, mandatory reconsiderations, tribunal appeals and overpayment disputes
  • Employment: dismissal, discrimination, contracts, wage disputes, ACAS and tribunal representation
  • Family: divorce, separation, child arrangements, financial settlements, domestic abuse protection and care proceedings
  • Care-home and nursing-home cases: neglect, poor care, safeguarding failures, wrongful discharge and NHS Continuing Healthcare
A South Asian woman adviser talking through paperwork with a Black man at a community advice centre

How it works

  1. 01

    Initial enquiry

    Share the key dates and documents so we can see the shape of the problem.

  2. 02

    One-to-one session

    We talk it through together, explain your options and agree a practical plan.

  3. 03

    Ongoing casework

    Where the matter continues, we stay involved, keep records and follow up with you.

Not sure where to start?

Tell us briefly what you are dealing with. We will explain the general position and, if you need a specialist, help you find one.